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At The CuratErs, we believe in crafting exceptional travel experiences that encompass every facet of your adventure. Our meticulously designed packages ensure that every moment of your journey is enriched with memorable encounters and thoughtful conveniences. Your package includes:
Tailored to your chosen accommodation grade, experience meticulously curated and comfortable stays that embody the essence of your destination.
Enjoy effortless journeys with our meticulously arranged transportation options, tailored to your preferences.
Regardless of the selected meal type, if a customer chooses not to have meals, there will be no refund for the meals
Please note that the package cost will vary depending on the option selected
During group tours, immerse yourself in the captivating culture and history of your destination through expertly led tours and engaging activities (if included in the package), or opt for a personalized guide at an additional cost, tailored to your preferences.
Gain access to iconic attractions and landmarks with pre-arranged entrance fees included (as mentioned in the itinerary).
Our seasoned team member or designated representative is dedicated to ensuring a seamless and enriching journey from beginning to end.
International, domestic, or train tickets unless explicitly outlined in the package
We offer assistance in arranging visas as needed for your travel, at an associated fee. Please note that while we facilitate the process, we do not take responsibility for visa issuance as it falls outside our jurisdiction.
While we highly recommend travel insurance for your peace of mind, it is not included in your package.
Expenses of a personal nature, such as souvenirs, laundry, and additional meals, are not part of your package.
Any optional activities or excursions not specified in your package are excluded.
While gratuities for guides and drivers may be customary, they are not included in your package.
Anything not specified within the package is considered excluded
While we strive for consistency, there might be occasions when our service providers necessitate modifications due to unforeseen circumstances. Rest assured, any alterations made will be communicated promptly, and our team will work diligently to minimize any impact on your travel experience.
We understand that your preferences or unique circumstances might lead you to consider adjustments to your itinerary. Whether it involves modifying your lodging arrangements, refining your choice of activities, or accommodating specific requests, our team is dedicated to accommodating these changes to the best of our capabilities. We will strive to incorporate these changes if feasible, although please be aware that this may involve an additional cost.
Our commitment to your satisfaction means we're dedicated to navigating changes with transparency and efficiency. Here's how the process works:
Kindly make a note that all the above modifications will be attempted if possible and without adversely affecting other members of the tour group, if the request is made during the trip. However, we wish to clarify that while we will make every effort to fulfil your requests, we do not guarantee their feasibility. Should the requested changes necessitate adjustments that come at an additional cost, kindly be aware that these expenses will be the responsibility of the customer.
Please adhere to the baggage allowance specified on your airline ticket. Ensure your luggage conforms to the weight limits set by the airline.
In case your luggage exceeds the allotted weight limit, you are responsible for any additional charges imposed by the airline. These charges are payable by you and should be settled directly with the airline.
We request all tourists not to expect co-passengers to adjust or share their baggage allowance (unless on personal understanding). Each traveler is responsible for managing their own luggage and adhering to the airline's policies.
The tour operator will not be held responsible for any excess baggage charges incurred by individual tourists. It is the sole responsibility of each traveler to comply with the airline's baggage regulations.
Personal expenses, including any meals, shopping, and optional activities which are not included in the tour package unless explicitly specified is the responsible for the individual during the trip.
Tourists are strictly prohibited from borrowing money from co-passengers or expecting the tour leader to cover personal expenses. In case a co-passenger voluntarily lends money to another, it is an individual agreement between the parties involved. The tour operator holds no responsibility for financial transactions between co-passengers.
If a co-passenger opts to cover expenses for another, the tour operator is not liable for any reimbursements or disputes arising from such transactions. Tourists are advised to manage their finances independently and refrain from relying on co-passengers or tour leaders for personal expenses.
Embarking on a journey requires a bit of preparation, including ensuring that your travel documents are in order. Here's a breakdown of the passport and visa requirements you need to be aware of before you set off on your adventure:
A valid passport is your key to exploring new horizons. Before you travel, make sure:
Visa requirements vary based on your nationality, destination, and the purpose of your travel. Here's what you need to know:
While not directly related to passports and visas, travel insurance is highly recommended. It provides you with financial protection in case of unexpected events like trip cancellations, medical emergencies, or travel disruptions.
Customers are expected to conduct themselves with respect towards the local culture, traditions, and people of the new country. Disruptive or disrespectful behavior will not be tolerated.
Customers should maintain courtesy and politeness when interacting with co-passengers. Offensive language, harassment, or any form of discomfort to co-passengers is strictly prohibited.
Customers must adhere to all local laws and regulations of the host country. Any illegal activities or behavior contrary to local laws will be dealt with accordingly.
Excessive consumption of alcohol or substance abuse that disrupts the peace will not be tolerated. Customers are responsible for their own actions while under the influence.
Customers are expected to maintain reasonable noise levels in shared spaces, such as public transport or accommodation. Excessive noise that disturbs others may result in appropriate action.
In the event of any conflict or misbehavior, customers are required to cooperate with local authorities and follow their instructions.
If a customer misbehaves and disrupts the travel experience for co-passengers or violates the terms and conditions, appropriate actions will be taken. Consequences may include warnings, fines, expulsion from the tour or activity, or legal action, depending on the severity of the misconduct.
Customers will be responsible for any additional costs incurred due to their misbehavior, including fines, legal fees, or damages caused. By participating in our travel services, customers agree to abide by these terms and conditions. Failure to comply may result in consequences as outlined above. We strive to create a positive and enjoyable experience for all travelers and appreciate your cooperation in maintaining a harmonious environment.
It's important for us to set clear expectations regarding the scope of our responsibilities and limitations in certain situations. Please carefully read and understand the following disclaimer, which outlines our approach to unforeseen circumstances:
While we strive to provide you with exceptional travel experiences, there are factors beyond our control that may impact your journey. These can include, but are not limited to, accidents, natural disasters, political unrest, changes in government regulations, and other unforeseen events.
Please be aware that we do not assume liability for situations that are beyond our control or for events that arise due to circumstances that could not have been reasonably anticipated. Our priority is your safety and well-being, and we will always take the necessary steps to mitigate risks and ensure your comfort.
In such situations, we will make every effort to assist you, provide guidance, and offer alternative solutions to the best of our ability. However, any associated costs or changes necessitated by these circumstances may need to be borne by you.
We strongly recommend that you consider obtaining comprehensive travel insurance to provide you with additional peace of mind and coverage in case of unexpected events.
Your safety, satisfaction, and enjoyment remain our utmost priorities, and we are committed to transparent communication and support throughout your journey. Please feel free to reach out to our team if you have any questions or concerns about this disclaimer or any aspect of your travel experience.
At The CuratErs, we understand that travel plans can sometimes be influenced by circumstances beyond anyone's control. We believe in transparency and want to ensure you have a clear understanding of our policy when it comes to changes or cancellations due to force majeure events.
Force majeure refers to unforeseeable events that are beyond the control of the tour operator, making it impossible or extremely difficult to fulfil contractual obligations. These events can include but are not limited to, natural disasters, pandemics, political unrest, strikes, acts of terrorism, and other occurrences that disrupt travel arrangements.
In the event of force majeure, our priority remains your safety and well-being, and providing you with the best possible support. Here's how we approach situations involving force majeure:
While our commitment is unwavering, we highly recommend that you consider obtaining comprehensive travel insurance to provide an additional layer of protection against unforeseen events, including those related to force majeure.
We understand that force majeure situations can be challenging and disruptive. Our dedicated team is here to provide support, answer your questions, and navigate these situations with your best interests in mind. Please feel free to reach out to us if you have any concerns or require further clarification about our force majeure policy. Your trust in The CuratErs is valued, and we are committed to ensuring your travel experience is as smooth and enjoyable as possible, even in the face of unexpected challenges.
At The CuratErs, we believe in delivering exceptional travel experiences through meticulous planning and collaboration with trusted third-party service providers. While we strive for seamless journeys, it's important to address the rare instances where issues may arise with these partners.
We carefully select our third-party service providers based on their reputation, expertise, and commitment to delivering the highest standards of service. Our aim is to ensure that every aspect of your travel, from accommodations to transportation and activities, is of the utmost quality and aligns with our commitment to excellence.
In the unlikely event that you encounter any issues related to third-party services during your journey, we are here to assist you. Here’s how we approach and address such situations:
If you experience any concerns with a third-party service, kindly reach out to our dedicated support team at your earliest convenience. We are available to listen, assess the situation, and provide guidance.
We will act as a liaison between you and the third-party service provider to address the issue and work towards a prompt resolution. Our aim is to ensure that your travel experience remains as seamless and enjoyable as possible.
If necessary, we will explore alternative solutions or arrangements to minimize the impact of any issues on your overall journey. Our priority is to provide you with the best possible support and ensure your satisfaction.
Your feedback is invaluable to us. If you encounter any challenges or issues during your travels, please let us know. Your insights help us continuously improve our services and maintain the highest level of quality in our partnerships
As you embark on your journey, embracing responsible tourist behavior can enhance not only your experience but also the destinations you visit. Here's how you can contribute to a positive and meaningful travel adventure:
Cultivate a genuine curiosity for the culture, history, and traditions of the places you visit. Show respect by dressing appropriately, adhering to local customs, and treating landmarks and residents with consideration.
Welcome diverse perspectives and engage in open conversations with fellow travelers and locals. Embrace opportunities to learn and share insights, fostering meaningful cultural exchange.
Maintain a patient and adaptable attitude when confronted with unexpected challenges. Embrace changes in plans, weather, or circumstances, understanding that flexibility contributes to a smoother journey.
Forge connections with fellow travelers by sharing your own stories and experiences. Engage in genuine interactions that create a sense of camaraderie and friendship within the travel community.
Contribute to sustainability by minimizing your environmental impact. Dispose of waste responsibly, support eco-friendly practices, and participate in local conservation efforts whenever possible.
Immerse yourself in the culinary tapestry of the destination. Savor local cuisine, explore regional dishes, and appreciate the flavors that make each place unique.
While capturing memories with technology is wonderful, strive for a mindful balance. Capture the essence of your experiences through your senses, immersing yourself fully in the moment.
During group tours, embrace the diversity within your fellow travelers. Engage with an open heart, forming connections that enrich your understanding of different cultures and backgrounds.
Embrace the privilege of travel with a thankful heart. Show gratitude to the places you explore, the people you meet, and the experiences that enrich your journey.
You represent not only yourself but also your home country. Be a respectful cultural ambassador, leaving a positive impression that fosters goodwill and understanding.
By embodying these guidelines, you contribute to a more harmonious and memorable travel experience for yourself, fellow travelers, and the destinations you visit. Your responsible behavior reflects the true spirit of travel – one that embraces learning, connection, and shared appreciation.
Customers are expected to conduct themselves with respect towards the local culture, traditions, and people of the new country. Disruptive or disrespectful behavior will not be tolerated.
Customers should maintain courtesy and politeness when interacting with co-passengers. Offensive language, harassment, or any form of discomfort to co-passengers is strictly prohibited.
Customers must adhere to all local laws and regulations of the host country. Any illegal activities or behavior contrary to local laws will be dealt with accordingly.
Excessive consumption of alcohol or substance abuse that disrupts the peace will not be tolerated. Customers are responsible for their own actions while under the influence.
Customers are expected to maintain reasonable noise levels in shared spaces, such as public transport or accommodation. Excessive noise that disturbs others may result in appropriate action.
In the event of any conflict or misbehavior, customers are required to cooperate with local authorities and follow their instructions.
If a customer misbehaves and disrupts the travel experience for co-passengers or violates the terms and conditions, appropriate actions will be taken. Consequences may include warnings, fines, expulsion from the tour or activity, or legal action, depending on the severity of the misconduct.
Customers will be responsible for any additional costs incurred due to their misbehavior, including fines, legal fees, or damages caused.
By participating in our travel services, customers agree to abide by these terms and conditions. Failure to comply may result in consequences as outlined above. We strive to create a positive and enjoyable experience for all travelers and appreciate your cooperation in maintaining a harmonious environment.
Customers are expected to adhere to the scheduled timings of the tour or activity. Chronic lateness disrupts the experience for co-travelers and may lead to missed segments of the tour.
While photography is encouraged, customers should be mindful of the group's time constraints. Excessive time spent on photography, causing delays, may impact the overall experience for others.
Tours may include designated stops for photography. Customers are encouraged to utilize these opportunities. Extended stops outside these designated areas may affect the itinerary.
Customers are required to follow instructions from tour leaders regarding photography timings and stops. Tour leaders may provide guidance to ensure a balanced experience for all participants.
Continuous lateness or extended photography stops may result in alterations to the planned itinerary. The group's collective experience will be prioritized over individual preferences.
Customers are urged to consider the impact of their actions on fellow travelers. Open communication with tour leaders about specific photography interests is encouraged.
Chronic lateness may result in exclusion from certain segments of the tour or activity. Persistent disruptions may lead to warnings and, in extreme cases, expulsion from ongoing activities.
Customers arriving late are responsible for any missed segments or experiences. No refunds or compensations will be provided for missed portions of the tour due to individual lateness.
By participating in our travel services, customers acknowledge and agree to abide by these punctuality and photography guidelines. We appreciate your cooperation in ensuring a smooth and enjoyable experience for all participants.
If a tourist is running late, it is essential for them to notify the tour leader or designated contact immediately. Communication should include an estimated arrival time and any relevant reasons for the delay.
The tour leader will assess the impact of the late arrival on the overall itinerary and group dynamics. Consideration will be given to the nature of the tour and scheduled activities.
Tour leaders may explore alternative arrangements to minimize the impact on the group. This could include adjusting the schedule or arranging for the tourist to join the group at a later point. In case of any additional cost, they will have to bear the cost or arrive at the location on their own.
The tour leader will communicate any necessary adjustments to the late tourist promptly. Clear instructions regarding meeting points, altered schedules, or catch-up arrangements will be provided.
The tourist is responsible for any additional costs or consequences resulting from their late arrival. This includes transportation or activity fees incurred due to changes in the original plan.
Depending on the delay and scheduled activities, certain portions of the itinerary may be missed. The tourist is accountable for any missed experiences or segments of the tour. No refund will be provided.
Tourists are reminded to consider the impact of their late arrival on co-travelers. Respect for the group's time and adherence to communicated guidelines are crucial.
If a tourist consistently arrives late, tour leaders may issue 2 warnings and discuss potential consequences. In the event of repeated tardiness after two warnings, the late tourist will be left behind, and the group will proceed with the trip. The late tourist is expected to independently reach the designated spot to rejoin the group.
The tour operates under a zero-tolerance policy for aggressive behavior, abuse, or disrespect towards co-passengers, tour staff, and locals.
Tour leaders will promptly intervene if a tourist displays aggressive or disrespectful behavior. The safety and well-being of all participants take precedence.
The initial response involves issuing a verbal warning to the aggressive tourist. Clear communication about the inappropriate behavior and its impact on the group will be conveyed.
If the aggressive behaviour persists, the tourist may receive a written warning outlining the specific incidents and the expectation for improvement.
In extreme cases, the tourist may be isolated from the group temporarily to prevent further escalation. This provides a cooling-off period for both the individual and the group.
Tour leaders will engage in a discussion with the tourists to understand the root cause of the behaviour. Counselling may be recommended to address any underlying issues.
The impact of aggressive behaviour on the group will be discussed among co-passengers. Their perspectives and concerns will be taken into consideration.
Depending on the severity of the situation, alternative arrangements may be explored. This could include modifying the itinerary or, in extreme cases, excluding the tourist from the remainder of the trip.
No refund will be provided. Any additional costs incurred due to the disruptive behaviour may be the responsibility of the tourist.
In cases of extreme aggression or threats to safety, local law enforcement may be involved. The safety and security of all participants will be the top priority. Tourists are expected to adhere to a code of conduct that promotes a positive and respectful travel environment.
Before embarking on the trip, tourists must ensure they are physically fit for travel. All tourists must have valid travel insurance that covers medical emergencies.
Tourists are required to carry their personal medicines for the entire duration of the trip. This includes any prescription medications or essential over-the-counter remedies.
Tourists experiencing health issues are required to promptly inform the tour leader or designated contact. Communication should include details of the health concern, severity, and any immediate medical attention required.
The tour leader will assess the impact of the health issue on the individual and the group. Consideration will be given to the nature of the tour and scheduled activities.
If necessary, the tour leader will assist in arranging medical support for the tourist. In case of serious health concerns, immediate professional medical attention may be sought.
Tour leaders may explore alternative arrangements to minimize the impact on the group. This could include adjusting the schedule, arranging for the tourist to join later, or providing alternative activities.
Tourists citing health issues are responsible for any additional costs or consequences resulting from their condition. This includes medical expenses or any alterations to the original tour plan.
Depending on the health issue and scheduled activities, certain portions of the itinerary may be missed. The tourist is accountable for any missed experiences or segments of the tour. There will be no refund.
Tourists are reminded to consider the impact of their health-related delays on co-travellers. Respect for the group's time and adherence to communicated guidelines are crucial.
If a tourist continuously cites health issues leading to disruptions, tour leaders may issue warnings and discuss potential consequences. In extreme cases, persistent disruptions may result in the tourist being excluded from certain activities.